Terms of Service

1. Our services

Fintara provides digital accounting services to UAE businesses, including bookkeeping, VAT, corporate tax registration and returns, payroll, financial statements, monthly reporting and liquidation support. The precise scope, deliverables and fees for your engagement are set out in your proposal or engagement letter.

2. Fees and payment

Our services are provided for fixed monthly or one-off fees as stated in your proposal. No hourly meters and no surprise charges. Fees are invoiced as agreed and are payable by the due date shown on each invoice. Where your services rely on third-party software, those subscriptions are held under your own account so the data always remains yours.

3. Your responsibilities

To deliver our services accurately and on time, we rely on you to:

• Provide complete, accurate and timely records, documents and information;
• Respond to our requests and approve filings within the timeframes we advise;
• Keep your account access and any software subscriptions in good standing;
• Tell us promptly of any change in your business, structure or circumstances.

You remain responsible for the accuracy of the information you provide and for reviewing and approving filings before submission.

4. Deadlines and compliance

We prepare and submit filings ahead of statutory deadlines where you provide the information we need in good time. Fintara is not responsible for penalties, interest or losses arising from information supplied late, incompletely or inaccurately, or from decisions made by the Federal Tax Authority or other authorities.

5. Confidentiality

Each party will keep the other party's confidential information confidential and use it only to perform or receive the services, except where disclosure is required by law or regulation.

6. Data protection

We handle personal data in accordance with our Privacy Policy and the UAE Personal Data Protection Law. Please read the Privacy Policy to understand how we collect and use personal data.

7. Intellectual property

The content, design and materials on this website are owned by or licensed to Fintara FZCO and are protected by applicable laws. You may not copy, reproduce or reuse them without our prior written consent. Work product we prepare for you under an engagement is governed by that engagement letter.

8. Not advice until engaged

The information on this website is provided for general information only and does not constitute legal, tax or accounting advice. You should not act on it without obtaining professional advice specific to your circumstances, whether from us under an engagement or from another qualified adviser.

9. Limitation of liability

To the fullest extent permitted by law, Fintara is not liable for indirect, incidental or consequential losses, or for loss of profit, revenue or data. Where we are found liable, our total liability arising out of or in connection with an engagement is limited to the fees paid by you for the services giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under UAE law.

10. Third-party services

Our services may use third-party platforms such as Zoho Books, Xero and QuickBooks Online. Your use of those platforms is subject to their own terms and privacy policies, and we are not responsible for their availability or performance.

11. Termination

Either party may end an engagement in accordance with the engagement letter. On termination, we will complete any agreed handover and make your records available to you, subject to settlement of outstanding fees.

12. Governing law

These Terms and any engagement are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and the courts of Dubai have jurisdiction over any dispute, without prejudice to any mandatory rights you may have.